Six service lines covering software design, engineering, data, infrastructure, modernization and technical advisory work.
Customer-facing portals, internal back-office tools, and native mobile applications delivered end to end. Engagements cover design, engineering, accessibility and the supporting concerns of authentication, billing integration and audit logging.
Typical engagement: a defined initial release followed by a continuation agreement for ongoing iteration. Work is delivered in short iterations with a review at the end of each.
Pipelines that move data from operational systems into a warehouse for downstream analytics use. Includes schema versioning, data-quality alerting and backfill procedures that preserve dashboard continuity.
Typical engagement: initial delivery of a working warehouse and first set of dashboards, followed by a managed-service arrangement.
Applied machine learning features including search, classification, summarization, retrieval-augmented chat and document understanding. Evaluation harnesses are treated as a first-class deliverable alongside the model and prompt configuration.
Typical engagement: production prototype with documented evaluation, followed by iteration cycles tied to defined business metrics.
Platform choices scaled to actual operating requirements, from single-container deployments through to multi-region orchestration. Includes infrastructure as code, continuous integration and deployment pipelines, and configured observability.
Typical engagement: initial platform setup followed by a retainer for ongoing reliability work and on-call coverage.
Replacement of legacy integrations with documented APIs, migration of older applications onto current infrastructure, and incremental modernization of spreadsheet-based business processes into supported software systems.
Typical engagement: highly variable in scope. We begin every modernization engagement with an initial assessment phase before committing to a delivery plan.
Ongoing technical advisory for businesses without an in-house technical lead. Covers sprint planning, architecture review, technical hiring processes and vendor due diligence.
Typical engagement: retainer-based with a minimum three-month commitment to allow context to develop.
Each model is matched to a different level of scope certainty and ongoing commitment.
Short, fixed-scope engagement producing a written assessment report. Output is documentation the client can act on independently or carry forward into a build engagement.
Short iterations against a roadmap agreed during discovery. Time-and-materials with a defined cap, regular progress reporting and monthly invoicing.
Ongoing maintenance and reliability work for production systems. Defined service-level objectives, documented incident response procedures and monthly reliability reports.
A short list of engagement types that fall outside our usual practice, so that prospective clients can identify them early.
We do not provide fixed-price quotations for projects without documented requirements. A discovery engagement is the appropriate starting point for this situation.
Rewriting a working system purely to adopt a newer framework is rarely an efficient use of budget. We focus engagements on measurable outcomes.
Our operating model is built around long-term, scoped engagements. Projects requiring large-scale contractor augmentation at short notice are better served by a large systems integrator.
These product categories fall outside our areas of expertise and are not part of our current practice.
Yes, on request. We maintain a standard mutual non-disclosure agreement and are equally willing to sign a client's preferred template where the terms are reasonable.
The client. Our master services agreement assigns all work product to the client upon payment of the relevant invoice. Pre-existing libraries and general technical knowledge remain with Futurepai Tech.
Yes. On-site engagements are standard within Hong Kong, and periodic on-site work is available in Shenzhen, Singapore and Tokyo. Most delivery combines scheduled on-site workshops with remote execution.
Our standard contract includes a suspension provision allowing the client to pause an engagement with 30 days' written notice. A handover document is provided at the point of suspension.
No. Engagements are conducted on a fee-for-service basis only.